R.C. Gregory & Co. helps organizations use market research
to answer marketplace questions, support strategic decision-making,
and to guide ongoing strategy and execution. Examples include:
Market Opportunity Analysis
When a company is contemplating expanding into new markets
or segments, R.C. Gregory & Co. can help with early opportunity
screening, go/no go decisions or more indepth assessments
to guide market entry. These studies typically evaluate market
size, economics, customer needs, barriers, buying dynamics,
target customer profiles, competition, channels, success criteria
and more. These studies are challenging in that they require
developing the right questions to ask, identifying and accessing
sources, and collecting and analyzing fragmented data, often
in a compressed time frame and in uncharted territory.
Pre-Acquisition Due Diligence
R.C. Gregory & Co. has worked with private equity investors
and other acquisition-minded companies to answer important
questions prior to the consummation of an acquisition. These
studies range from fast, guerilla efforts to explore vexing
issues that arise late in the negotiating process to more
comprehensive studies to validate the deal thesis and/or to
guide post-acquisition strategy.
Voice of the Customer Studies
Understanding customer needs, preferences and problems is
critical to shaping marketing strategy and for sharpening
marketing execution. R.C. Gregory & Co. helps businesses
access the opinions and ideas of their customers and non-customers
through a variety of techniques. Depending on the research
objectives, any combination of the following may be employed:
| Research Objective |
Techniques |
| Qualitative Insight |
Telephone Face-to-Face Interviews
Focus Groups and small discussion groups
Intercept interviews Secret shopper
research |
| |
|
| Quantitative Studies |
Telephone Interviews Mail/Fax Surveys
Electronics Surveys |
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